Shipment
Deenuna delivers on all weekdays.
Shipping in Denmark
We ship as standard via GLS and PostNord or deliver in person, where we reserve the right to choose which shipping provider is most suitable. The price of our freight is based on weight. Depending on the size and form of the order, delivery options will appear when ordering that are specific to your order as a customer. The various delivery options look like this:
- Delivery to parcel shop 1-5 working days - DKK 29
- Delivery to home address 1-5 working days - DKK 60
Shipping in Europe
We send parcels to all of Europe with PostNord and Bring and it depends from country to country in terms of prices, delivery methods and number of delivery days. At the end of a purchase, you can select the specific details applicable to your own country and get current prices and delivery times. Below are estimated shipping rates and may vary at checkout.
Finland: Delivery to parcel shop €8.72
Sweden: Delivery to parcel shop 1-5 days – €6.71
Norway: Delivery to parcel shop – €29.51
France: Delivery to parcel shop 1-5 days – €11.40
Germany: Delivery to parcel shop 1-5 days – €11.40
Germany: Delivery to parcel shop 3-6 days – €8.05
Other EU countries: Delivery to parcel shop 3-8 days - €11.40
Prevention of package collection:
If the package is not picked up 7 days after arrival at the package shop, the buyer is responsible for having the item sent again. The buyer is also liable for fees and costs that should occur during the return of packages.
Contact the customer not info@deenuna.com immediately after returning the package, the total amount will be returned to the customer minus shipping costs and fees for return.
Return
1. Write to us at info@deenuna.com and let us know where the dissatisfaction lies. If you have received a damaged item, you must contact us no later than 24 hours after collecting the package. Please include the order number in the email.
2. Wait for our response. We will make sure to respond within 24 hours and will give you instructions for our return procedure.
