Shipment
Deenuna delivers on all weekdays.
Shipping in Denmark
We ship as standard via GLS and PostNord or deliver personally, where we reserve the right to choose which shipping provider is most suitable. The price of our shipping is weight-based. Depending on the size and shape of the order, delivery options will appear when ordering, which are specific to your order as a customer. The different delivery options look like this:
- Delivery to parcel shop 1-5 business days – 39kr
- Delivery to home address 1-5 business days – 60kr
Shipping in Europe
We ship packages throughout Europe with PostNord and Bring and it depends from country to country regarding prices, delivery methods and number of delivery days. When completing a purchase you can select the specific details applicable to your own country and get the applicable prices and delivery times. The below are estimated shipping prices and may vary at checkout.
Finland: Delivery to parcel shop €8.72
Sweden: Delivery to parcel shop 1-5 days – €6.71
Norway: Delivery to parcel shop – €29.51
France: Delivery to parcel shop 1-5 days – €11.40
Germany: Delivery to parcel shop 1-5 days – €11.40
Germany: Delivery to parcel shop 3-6 days – €8.05
Other EU countries: Delivery to parcel shop 3-8 days - €11.40
Preventing package pickup:
If the package is not collected 7 days after arrival at the parcel shop, the buyer is responsible for having the item resent. The buyer is also responsible for any fees and costs that may occur during the resentment of packages.
Contacts the customer not info@deenuna.com immediately after returning the package, the total amount will be returned to the customer minus shipping costs and fees for return.
Return
1. Write to us at info@deenuna.com and let us know where your dissatisfaction lies. If you have received a damaged item, please contact us within 24 hours of receiving the package. Please include your order number in the email.
2. Wait for our response. We will respond within 24 hours and will provide you with instructions for our return procedure.
NOTE: Personal products cannot be returned once the package has been shipped.
