For a complete shipping and return policy, read more on Terms and Conditions.
Shipping
Deenuna delivers on all weekdays.
Shipping in Denmark
We send via PostNord or deliver in person, where we reserve the right to choose which shipping provider is best suited. The price of our freight is weight based. Depending on the size and shape of the order, delivery options will appear that are specific to your order. We send both as letters and parcels. A parcel number is included with the parcel, while it is not possible to track letters. The different delivery options look like this:
- Delivery to parcel shop 1-5 weekdays – DKK 39
- Delivery to home address 1-5 weekdays – DKK 60
- Some of our products can take up to 2 weeks to be delivered. This is stated when you place an order – DKK 39 / DKK 60 (delivery to shop / home address)
Shipping in Europe
We send packages to all of Europe with PostNord and it depends from country to country. prices, delivery methods and number of delivery days. When finishing your purchase the specific details for each country can be applied and relevant prices and shipping methods will then be available to choose from.
Return
1. Write to us at info@deenuna.com and let us know where the dissatisfaction lies. Please include order number in the email.
2. Await our response. We make sure to respond within 24 hours and will give you instruction for our return procedure.